Receipt Requirements and File Types

Accepted File Types

Volo Cash accepts the following file formats for receipts:

  • Images: JPG, JPEG, PNG, GIF, WEBP, HEIC
  • Documents: PDF
  • Other: TIFF, BMP

Most phone photos (JPG or HEIC) work perfectly.

Receipt Tips

Take Clear Photos

  • Lay the receipt on a flat, well-lit surface
  • Make sure all text is readable — especially the total, date, and vendor name
  • Avoid shadows and glare

What to Include

Your receipt should show:

  • Vendor/store name
  • Date of purchase
  • Itemized list (if available)
  • Total amount

Multiple Receipts

If your expense includes purchases from multiple stores or dates, upload all receipts to the same request. Add a line item for each separate purchase.

Digital Receipts

Email receipts and online order confirmations work great. Save them as PDF.